These are some of the testimonials we have received from our happy customers:
“The Aqua King Team were prompt, courteous & efficient. I have no restriction in recommending their service”
Dan Gill – Allambie Heights
“These people are the most professional trade outfit I have ever dealt with. From the extremely helpful initial contact, to the web based video uplink, to the fast turnaround quote, the brilliant solutions and efficient work performed, everything just happened with no problems and no heartache. Then just to top it all off they went out of their way to help with an unrelated problem. I cannot recommend them too highly.”
Ian Witt – Prestons
“I was continually experiencing issues with my sewer blocking up and overflowing into my neighbours property. After many years I decided to call Aqua King they performed a Camera inspection and determined where the tree roots were coming in from. Within days they were back to reline the pipes and fix the leaking sewerage for good. They saved me thousands of dollars as the pipes were located under my garage under a slab. I would recommend Aqua King to anyone.“
Jack Nicolau – Hurlstone Park
“My name is Michael Barakat and I am the owner of the building where the Riverview Hotel resides.
Over many years we have had an issue with a strong sewerage smell coming from within the pub in the dining and bar area. Over the years I contracted many tradespeople and none of them were ever able to rectify the issue. I had spent quite large sums of money trying rectify this issue however had not had any success and had been left with this unpleasant smell. I have been under constant pressure to have this issue rectified by my tenant (the pub owner) as it was impacting on his business. I contacted another relining company who upon inspection advised that the job was too difficult and that the problem could not be fixed. I knew that the problem could be fixed somehow I just needed to find the right tradespeople to it, I researched on the internet and asked around and came across Aqua King Services. I made contact with them and they were very professional from the outset. We worked together and came up with an action plan to which I agreed to have implemented.
The staff at Aqua King kept us informed every step of the way and of the progress at each stage, they worked tirelessly to fix the issue even working through the night. Their drive, determination and technical ability was second to none, they overcame every hurdle they encountered and failure was never an option.
I was very impressed with the pipe relining techniques they used and how they combined this with their extensive plumbing experience to tackle the issues.
I was also extremely happy that whilst undertaking the job they did not add any further pressure to my tenant as he was able to run business as usual having the dining and bar open whilst the repairs were being undertaken.
Aqua King successfully fixed the issue and there is no longer a sewerage smell within the pub, my tenant is happy with the result as am I, this has been an issue that has plagued me for many years and I am finally happy to be rid of it.
The staff at Aqua King conducted themselves professionally at all times, were prompt, reliable and honest and kept an open communication line throughout the project. Their grit, determination and technical ability is second to none, I now know why they are leaders in their industry.
Thank you Aqua King for performing an outstanding job, I would highly recommend your services to anyone that required them. I will no doubt be passing on your details.
Michael Barakat – Building Owner Riverview Hotel Birchgrove Rd Balmain”
“I am very pleased with the work done and the professional manner in which David Horsnell and his work collegue conducted themselves and the area was left neat and tidy”
Regards Sandra Lopes” (Castle Hill)
“We had been plagued by repeated blockages in our sewer line due to tree roots invading pipe joints. these blockages would often occur at times when we had guests – not a good look!
We were usually faced with a wait before a plumber arrived and this compounded the problem. pipe clearing would give us six to twelve months before blocking again.
We tried the chemical solution that kills invading roots but that seemed about as effective as plain pipe clearing and was considerably more expensive.
We contemplated digging up and replacing the pipes but that would have meant damage to the patio and back garden, so we were resigned to the regular clearing process.
I had heard about never lining techniques for old pipes, so when the pipeline blocked again I investigated what sounded like a possible long term solution.
Online research showed the various methods but the aqua king website was superior in quality and detailing of the process, so i gave them a ring and spoke with Dave who concisely outlined what was involved and was happy to make an appointment to clear the blockage and quote for the repair of the line.
I wasn’t quite prepared for the size of the van or the complexity of the equipment involved. this was indeed high tech plumbing!
Dave and Serge combined well to clear the line and show me via camera when the various problem spots were. they were so professional that i immediately agreed to the lining treatment.
They were back again in short order and spent most of the next two days repairing the line.
There was only minimal disruption to our everyday activities and the job was completed with no external sign of the process.
Of all the plumbers we have dealt with and that’s a lot, Dave and Serge were the most impressive. i will recommend aqua king to any of my friends with similar problems.
Now i only have to last another 50 years to test out your warranty.
Jeff Crumpton” Allambie Heights
“David and his Aqua King team did a great job in fixing and relining my terracotta sewer that was always blocking. My old sewer pipes were terracotta and tree roots had broken through causing constant sewer blockages and expense. David and his team sorted out my sewer/drainage problem professionally and in a timely manner. I recommend Aqua King highly. Marcella (Sans Souci) ”
“Last year we had a major flood of sewerage into our kitchen and living areas. The first plumber we had, identified what we thought was the cause of the problem and quoted for repair and replacement of pipe work. This included digging up our lawn and half our verandah in the backyard.
We saw AquaKing on the internet and decided to get a second opinion. The first plumber told us relining was not the way to go as it didn’t work, but we figured if Sydney Water was doing it to their entire system then it had to work !
David identified the real area that had caused our sewer to backup into our house as well as a few other areas that needed attention that would have given us problems in the future. The areas were relined with only a few minor disruptions to our water supply and all work was completed within 2 days. And, we had the DVD to prove our entire water pipe network was clear and areas relined were identified clearly in the DVD.
David and his partner were always helpful, friendly and turned up on time. They even replaced an old shower head and reset 2 toilets that were not flushing properly free of charge while they were waiting for the relining work to set. Regards Susan Bell Westleigh”
“I have used Aqua King Services Pty Ltd for two jobs at my house in 2012.
They arrived on time well presented and cleaned up afterwards.
One job was to fix a leak in my stormwater pipe using their unique method avoiding diggging down two meters and uprooting mature garden shrubs.
The other job was to detect a leak in my water supply somewhere within my property. It was quickly located fortunately underground in the garden and repaired.
I am a happy customer.
“I engaged Aqua King to clear some blocked pipes that I was having trouble with every year. Not only did they clear the choke, but they showed me exactly what the issue was and gave me excellent advice on what options I had to fix the problem for good. They came out after to reline the sewer and did an amazing job. The pipe ran under our back courtyard and they relined the whole section with the utmost professionalism, workmanship and sensitivity to minimising any impact on our garden. They did the job on time and budget and I was left with peace of mind knowing I never had to worry about blocked pipes again. I couldn’t recommend them more highly. Regards, Taras Mencinsky”
This is to compliment re. your professional work and quick response to my request afterwards.
I would recommend you to any potential customers without hesitation.
They can contact me by email for verification if so desired.
“Thank you for all the plumbing work on the sink, the washing machine tub and the water heater. They have been most satisfactory, your suggestion of using relining for the sewerage has really solved my problem of not disturbing the business downstairs (dental surgery), using this method has been my best choice. Thank you” Babara Ng Roseville
Write Up in the Torch Newspaper – 12th of June 2011 Letter to The Editor:
“12 June 2011
Letter to the Editor
The Torch Newspaper
Dear Mr Kirkland
I write to outline a problem that many residents of Bankstown Council may not know about. In fact, many residents within the Metropolitan area or NSW at large may be affected and now know about this problem.
Both in 2008 and within the last few weeks I had trouble with tree roots on both my property in Brennan Street Yagoona and on the footpath out the front of my property in Yagoona. The Council’s tree roots had infected my sewerage pipes.
In 2008 I called Bankstown Council who told me that they were absolved from paying for the problem of their tree roots infecting ‘my’ sewerage pipes. Again a couple of weeks ago, they repeated the same mantra, telling me they were not responsible for the fact that their tree had been able to invade ‘my pipes’. They said it was my responsibility to ensure my pipes did not allow their tree to get into them.
This is where the residents and rate payers of NSW may be in the dark:
They became ‘my pipes’ when Sydney Water allegedly gifted me the sewerage pipes. That is, the pipes that the original builders of the house would have had to pay for the connection of and that Sydney Water laid claim to some years ago.
Pipes that ‘became mine’ without me knowing about it. When that happened I have no clue. I have not and do not accept their ‘gift’. However like a fool, I paid for rectification work to pipes in 2008. When the problem revisited my family’s sewage disposal, I had had enough. This time, rectifying Bankstown Council and Sydney Water’s problem cost me in excess of $4,000…a princely sum indeed.
The only bright place in a very dull story is that rather than pay Bankstown Council around $400 in fees to dig up their footpath to fix a problem caused by their trees, I did some research into an alternative way of fixing their problem.
A friend who owns Antique Baths Sydney in Seven Hills and knows something about pipes, suggested I investigate relining the pipe rather than replacing it. I researched relining sewerage pipes on the internet and came up with a company called NuFlowtech.com. Nuflow were very helpful and put me in touch with one of their Sydney Licensees, Aqua King Services who are local and in the Bankstown District.
Aqua King Services came out and looked at the problem that had the potential to be of catastrophic proportions if I had to pay to have the gutter and road dug up. They had the problem fixed within two days. This included back-filling the hole and cleaning up the surrounds.
I have written to Pam Gavin, the member for my Ward in Bankstown Council with regard to acting on my behalf to petition Bankstown Council to reimburse me for my outlay to fix the problem caused by their tree roots and Sydney Water’s hand-over of responsibility for their pipes to me. I am waiting on her feedback.
I would like to follow up with you and let you know the outcome in the near future so we can let others in your circulation know the potential problems that exist out there for unsuspecting rate payers.